Bilingual Spanish, Legal Secretary needed for Law office in Clifton NJ.
Must have MS Office skills and typing skills.
2+ years in an administrative role in a law firm required.

Are you a people person? Do you like arranging travel to exciting locations? A Luxury Cruise Company in Midtown Manhattan is seeking a Customer Service Specialist.
Front line customer service sales between client organization, direct passengers and travel agents. Provide high touch luxury experience as well as accurate and professional information to clients and in-house departments.

• College degree or relevant work experience.
• Proficient in learning new systems/platforms, including CRM.
• Proficient with Microsoft Suite
• Travel Industry knowledge and customer service experience.
• Excellent customer relations skills in high-pressure/performance environment.
• Be sales goal driven to achieve high close ratio.

Duties:

• Respond to customer calls and provide information regarding product/destination.
• Outbound calls to customers to push specific products.
• Ensure proactive control of the calls to bring them to a booking.
• Follow up promptly with customers on any matter/question.
• Work with team in management of specific program, to include berthing, manifest information, preparation and review of documents.
• Provide client organization with weekly booking reports as appropriate.
• Handle customer complaints to resolution, where applicable, or refer to a supervisor.
• Communicate with other departments to fulfill customer requests.
• Use discretion and initiative when necessary in providing client satisfaction, to maximize revenue, and simultaneously satisfy customers.

Looking for a recent college graduate who has extensive knowledge with Microsoft Excel.

Job Purpose:
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Duties:

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management